BSB50420 Diploma of Leadership and Management

For further information: Phone (02) 91673960| Email

Online Self Paced

This course is designed for people already working in the business and government sectors with some exposure to business operations, administration, supervision or management and members of the business sector generally.

This qualification would apply to individuals with various job titles including executive officers, program consultants and program coordinators. Individuals in these roles may possess substantial experience in a range of settings but seek to further develop their skills across a wide range of business and leadership roles and functions.

This qualification reflects the role of individuals who apply knowledge, practical skills and experience in leadership and management across a range of enterprise and industry contexts. Individuals at this level display initiative and judgement in planning, organising, implementing and monitoring their own workload and the workload of others. They use communication skills to support individuals and teams to meet organisational or enterprise requirements. They plan, design, apply and evaluate solutions to unpredictable problems, and identify, analyse and synthesise information from a variety of sources.

Possible job roles may include:

  • Executive Officers
  • Office Manager
  • Program coordinator

TBS acknowledges students must be suited to the training program in which they enrol and be given the best opportunity for a positive vocational outcome. TBS will collect documents and evidence to identify and confirm prior skills and knowledge and to ensure the student is suited to this program of study.

To be awarded this qualification, the student must successfully demonstrate competency in the six (6) core units, plus six (6) electives (total twelve units). The units delivered within this program are:

Code Unit Core/Elective
BSBPEF502 Develop and use emotional intelligence Core
BSBOPS502 Manage business operational plans Core
BSBLDR523 Lead and manage effective workplace relationships Core
BSBTWK502 Manage team effectiveness Core
BSBCMM511 Communicate with influence Core
BSBCRT511 Develop critical thinking in others Core
BSBOPS505 Manage organisational customer service Elective
BSBSTR501 Establish innovative work environments Elective
BSBOPS504 Manage business risk Elective
BSBLDR522 Manage people performance Elective
BSBPEF501 Manage personal and professional development Elective
BSBCRT511 Develop workforce policy and procedures for sustainability Elective

The BSB Business Services Training Package offers flexibility when selecting elective units of competency. Students may consider BSB60120 Advanced Diploma of Business.

Credit Linking and Articulation Agreements

The Business School currently has a credit linking and articulation agreement with Southern Cross University. The AQF Vocational Qualification Credit Linkage arrangements for BSB60120 Advanced Diploma of Business is below.

8 units (96 credit points or 33% of the course)

  • Bachelor of Arts (3007099) CRICOS code: 016183A
  • Bachelor of Psychological Science (3007244) CRICOS code: 071464B
  • Bachelor of Business (3002100) CRICOS code: 016157C
  • Bachelor of Business and Enterprise (3007150) CRICOS code: 102201J

2 units (24 credit points)

  • Associate Degree in Law (Paralegal Studies) (2206351) CRICOS code: 016182B
  • Bachelor of Legal and Justice Studies (3006110) CRICOS code: 022342G

The program is a self-paced, online study using scheduled release of units of competency via an online learning management system (LMS). Students will be provided with access to a new unit of competency every 6 weeks. Students will be expected to engage in the online learning components of the course for a total of 8 hours per week as well as conduct an additional self-paced study for 8 hours per week for the duration of the course. The student is encouraged to complete the entire program within the recommended seventy-two (72) week timeframe.

Depending on the course you study you may have access to a combination of live, online and interactive webinars, pre-recorded lectures, PowerPoint slides, multiple choice questions and café style QnA sessions to develop your understanding of units and ensure that you don’t miss out on that face to face element that you may be used to. The Business School staff are highly experienced in online learning and will ensure students continue to receive excellent student support.

The Business School uses Moodle and E2 Classroom, online learning management systems, in the delivery of full qualifications, skill sets and individual units of competency to consolidate and supplement your learning materials.

Students should be able to read and write English at approximately year 12 level.

Students must have access to:

  • A laptop or tablet (PC or Mac) with Internet (a minimum reliable speed of 5mbps is recommended)
  • A dedicated email address (if student is using a workplace email, they should consult with employer/workplace for appropriate approvals)
  • Suitable Web Browser
  • Latest Adobe Flash Player and Adobe Acrobat Reader (Essential for Mac Users)
  • Latest Microsoft Word, Powerpoint, Excel
  • Office equipment and resources
  • Workplace personnel (At least 2 people)
  • Workplace documentation, – Policies and Procedures, organisational strategic and marketing plans, position descriptions
  • Risk management tools/templates as used in your workplace if they exist, otherwise the RTO will provide tools/templates such as Risk Assessments/Matrix, Hazard checklists, Risk Registers, Job Safety Analysis (JSA), Incident Reports

The Business School Pty Ltd has identified that students will already hold fundamental knowledge and demonstrate key skills that are integral to completing the training program within the described time frame. TBS acknowledges students must be suited to the training program in which they enrol and be given the best opportunity for a positive vocational outcome. TBS will collect documents and evidence to identify and confirm prior skills and knowledge and to ensure the student is suited to this program of study.

Prior to accepting a student’s enrolment, The Business School Pty Ltd may:

  • Have students complete ten (10) questions designed to assess:
    • Prior skills and knowledge relevant to leadership and management
    • Work/Life balance to undertake self-paced study
      • Aptitude for further training
    • Access to email/internet/social media
  • Conduct a Language Literacy and Numeracy test (if required Only)

The student will be notified within forty-eight (48) hours of their acceptance into the training program and further documents may be requested such as position description/duty statement/letter of appointment, CV, and any other certificates or qualifications held.

Online Training and Assessment Sessions

The online training program is delivered using a scheduled release of units of competency via LMS. Each student has access to a new unit of competency every 6 weeks and this is managed by the trainer who is engaged with the student and is monitoring student progress.

Training and Assessment sessions may include:

  • Training and tuition
    • DVDs, Powerpoint presentation
  • Practical examples
  • Revision
  • Support to complete Portfolios (case studies)
  • Opportunities for questions, answers and feedback
  • Underpinning knowledge assessment-Questions
  • Direct Observation/Practical assessment presentation as required


Between training and assessment sessions, students will be required to complete the following in their own time:

  • Research and study in accordance with the student workbook to meet the requirements of the program
  • Study and prepare for the underpinning knowledge-Questions assessment. This will be completed in a supervised environment, without assistance
  • Complete and submit the Portfolio (Case study) assessment
  • Take part in the preparation for the practical assessment
  • Take part in the email communications network


The Business School Pty Ltd trainers and assessors will will keep in contact with students on a regular and ongoing basis. This communication will encourage students to interact with each other and will include discussion, comments and feedback on (but not be limited to) the following:

  • Current events related to business administration and innovation
  • Current events that impact on society and the responsibilities of business practitioner
  • New innovations relevant to team leaders
  • Cultural and social information relevant to the corporate sector


Students should consider the six (6) weeks allocated to study the assigned unit of competency as a deadline for completion of the study phase and be prepared for the assessment of the unit of competency.

Student Support

The Business School trainers and assessors, administrative and management staff are here to help you and can provide a range of student support services.

What Resources will be provided?

  • Students are provided with:
  • Course introduction
  • Student study guide
  • Student study guide to include:
    • Additional research and reference sources
    • Recommended reading texts
    • Relevant websites
  • Assessment material

Can I get credit for previous life or work experience?

You may be able to apply for Recognition of Prior Learning (RPL), Credit Transfer or National Recognition. See the Student Handbook for further information or contact us. The procedure is the same for all qualifications we offer.

All students have access to and may arrange to visit and utilise the resources available at The Business School’s Campus which is located at Suites 9-11, Level 2 97 Grafton Street, Bondi Junction NSW 2022.

This facility includes:

  • Library
  • Kitchen with tea, coffee, hot and cold water, fridge and freezer, dishwasher and eating area
  • Break out areas with computers and wifi
  • Printing and photocopying
  • Toilet facilities including disabled access
  • Reception and student administration support

*The Business School’s campus is subject to Covid Safe Plans and Public Health Orders and access must be arranged prior to visiting the venue.

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Corporate Enrolments

As a high quality and passionate Registered Training Organisation (RTO), our aim is to be a leader in training and assessment. Our primary strength is our ability to develop bespoke solutions to align with our clients objectives. We have the capability to deliver nationally and dependent upon a client’s request, training may be delivered at in-house venues or for hire training venues that are fully compliant with Occupational Health and Safety/Work, Health and Safety standards and conducive to learning.

Contact us today to discuss a training proposal to meet your specific workplace needs.

Corporate Study
RPL Leadership and Management

Get your skills or experience recognised with The Business School’s Recognition of Prior Learning process.

Recognition of Prior Learning (RPL) is an assessment process that assesses an individual’s formal, non-formal and informal learning to determine the extent to which that individual has achieved the required learning outcomes, competency outcomes, or standards for entry to, and / or partial or total completion of a VET qualification.

Students who believe they have already obtained current skills and knowledge that would otherwise be covered in the qualification / unit of competency for which they intend to attain, should apply for RPL at the time of enrolment. The student’s skills and knowledge will be assessed and validated, and where appropriate, units of competency acknowledged and face-to-face training reduced.

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