BSB40215 Certificate IV in Business

Study Type

Full Time

Duration

71 Weeks

Cost

AU$2,700

Location

Bondi Junction and other locations upon enquiry

Who will benefit from this course?

This qualification is suited to those working as administrators and project officers who wish to formalise their skill set. Individuals providing leadership and guidance to others with some limited responsibility for the output of others.

Individuals in these roles may possess substantial experience in a range of settings but seek to further develop their skills across a wide range of business functions.

Clients who may enrol include:

  • Students undertaking professional development
  • Small Business Owners
  • Students with managerial experience upgrading skills
  • Students with managerial experience formalising skills

The Business School Pty Ltd has identified that students will already hold fundamental knowledge and demonstrate key skills that are integral to completing the training program within the described time frame. TBS acknowledges students must be suited to the training program in which they enrol and be given the best opportunity for a positive vocational outcome. TBS will collect documents and evidence to identify and confirm prior skills and knowledge and to ensure the student is suited to this program of study.

To be awarded this qualification, the student must successfully demonstrate competency in the one core unit, plus nine electives (total ten units). The units delivered within this program are:

Code Unit Core/Elective
BSBWHS401 Implement & monitor policies, procedures & programs to meet legislative requirements Core
BSBCMM401 Make a presentation Elective
BSBCUS401 Coordinate implementation of customer service strategies Elective
BSBCUS402 Address customer needs Elective
BSBCUS403 Implement customer service standards Elective
BSBFIA412 Report on financial activity Elective
BSBINN301 Promote innovation in a team environment Elective
BSBRSK401 Identify risk and apply risk management processes Elective
BSBRES411 Analyse and present research information Elective
BSBWRT401 Write complex documents Elective

The Business School Pty Ltd has the capability to deliver nationally and dependent upon a client’s request, training may be delivered at in-house venues or for hire training venues that are fully compliant with Occupational Health and Safety/Work, Health and Safety standards and conducive to learning. The Business School has a brand-new training Campus in Bondi Junction NSW Centrally located with Bus, Rail and Taxi transport options at the door step.

Prior to the commencement of the training course at the client’s facilities, TBS staff will conduct a Risk Assessment. Should the client’s facilities not be suitable then arrangements for an alternate venue will be discussed with the client prior to commencement of training.

Please contact our office for more information on delivery arrangements.

Students should be able to read and write English at approximately year 12 level.

Students must have access to:

  • A laptop or tablet (PC or Mac) with Internet (a minimum reliable speed of 5mbps is recommended)
  • A dedicated email address (if student is using a workplace email, they should consult with employer/workplace for appropriate approvals)
  • Suitable Web Browser
  • Latest Adobe Flash Player and Adobe Acrobat Reader (Essential for Mac Users)
  • Latest Microsoft Word, Powerpoint, Excel
  • Office equipment and resources
  • Workplace personnel (At least 2 people)
  • Workplace documentation, – Policies and Procedures, organisational strategic and marketing plans, position descriptions
  • Risk management tools/templates as used in your workplace if they exist, otherwise the RTO will provide tools/templates such as Risk Assessments/Matrix, Hazard checklists, Risk Registers, Job Safety Analysis (JSA), Incident Reports

The Business School Pty Ltd has identified that students will already hold fundamental knowledge and demonstrate key skills that are integral to completing the training program within the described time frame. TBS acknowledges students must be suited to the training program in which they enrol and be given the best opportunity for a positive vocational outcome. TBS will collect documents and evidence to identify and confirm prior skills and knowledge and to ensure the student is suited to this program of study.

Prior to accepting a student’s enrolment, The Business School Pty Ltd may:

  • Have students complete ten (10) questions designed to assess:
    • Prior skills and knowledge relevant to leadership and management
    • Work/Life balance to undertake self-paced study
      • Aptitude for further training
    • Access to email/internet/social media
  • Conduct a Language Literacy and Numeracy test (if required Only)

The student will be notified within forty-eight (48) hours of their acceptance into the training program and further documents may be requested such as position description/duty statement/letter of appointment, CV, and any other certificates or qualifications held.

Program Structure

Tutorial Course

Code

 Unit of competency
Course

Introduction

 Introduction/Induction    and    Preparation    for    Tutorials    and

Assessments (2 days only)
Tutorial 1 BSBWHS401 Implement   and    monitor   WHS   policies,    procedures    and

programs to meet legislative requirements
Tutorial 2 BSBINN301 Promote innovation in a team environment
Tutorial 3 BSBCUS401 Coordinate implementation of customer service strategies
Tutorial 4 BSBCUS402 Address customer needs
Tutorial 5 BSBCUS403 Implement customer service standards
Tutorial 6 BSBFIA412 Report on financial activity
Tutorial 7 BSBRSK401 Identify risk and apply risk management processes
Tutorial 8 BSBRES411 Analyse and present research information
Tutorial 9 BSBWRT401 Write complex documents
Tutorial 10 BSBCMM401 Make a presentation

The program is delivered over a period of seventy-one (71) weeks. The program is a self- paced, external study supported by a course introduction/tutorial preparation (2 days) and ten (10) three (3) day class tutorials. (The total number of scheduled days the student will attend face to face sessions is thirty-two (32)). Each tutorial session will be eight (8) hours in duration. The student is encouraged to complete the entire program within the recommended seventy-one (71) week timeframe. The student may discuss extensions of the program duration or completing this program in less time with a TBS facilitator or staff member.

The tutorial sessions can be a combination of Monday-Friday or Saturday- Sunday. These days are also negotiable with different learner cohorts.

The exact course timetable dates for tutorials will be provided in the pre-course letter sent to students upon enrolment.

Face to Face Training and Assessment Days

Face to face training days are at six (6) weekly intervals and support the unit of competency the students are allocated to study during that period:

  • Training and tuition
    • DVDs, Powerpoint presentation
  • Practical examples
  • Revision
  • Support to complete Portfolios (case studies)
  • Opportunities for questions, answers and feedback
  • Underpinning knowledge assessment-Questions
  • Direct Observation/Practical assessment presentation as required

Self-Paced

To ensure compliance with the volume of learning/total training and assessment for this qualification level is met, students will be required to complete after hours research. Students will also complete Portfolios (Case studies) and preparation for Practical (Direct Observation) assessments in their own time. Students should expect to spend at least eight (8) hours per week towards each tutorial unit.

Ongoing

The Business School Pty Ltd trainers and assessors will proactively email each student on a regular and ongoing basis. The email communication/network will encourage students to interact with each other. The emails will include discussion, comments and feedback on (but not be limited to) the following:

  • Current events related to business administration and innovation
  • Current events that impact on society and the responsibilities of business practitioner
  • New innovations relevant to team leaders
  • Cultural and social information relevant to the corporate sector

The email schedule will be:

  • Two (2) times each week to initiate communication
  • Prompt and regular response to student responses and replies
  • Follow up of student’s self-paced case study assessments
  • Phone calls with the student once weekly (to be negotiated between student and trainer dependent upon student’s availability- business hours/after hours – Monday- Friday only and not after )

The email network will also support and prompt students to complete their assigned tasks during the seventy-one (71) week Self-Paced period.

The email network will contribute to the volume of learning/total training and assessment for this program.

Student’s contribution

Students will be required to complete the following in their own time:

  • Research and study in accordance with the student workbook to meet the requirements of the program
  • Study and prepare for the underpinning knowledge-Questions assessment. This will be completed in a supervised environment, without assistance
  • Complete and submit the Portfolio (Case study) assessment
  • Take part in the preparation for the practical assessment
  • Take part in the email communications network

Deadlines

Students should consider the six (6) weeks allocated to study the assigned unit of competency as a deadline for completion of the study phase and be prepared for the assessment of the unit of competency.

Assessment & Feedback

Completed and submitted work will be assessed within seven (7) working days and feedback provided to the student as soon as possible thereafter. Where a student’s work is assessed to be unsatisfactory he/she will be provided with additional advice, coaching or tutoring and the opportunity to re-submit the work with a view to having it assessed as satisfactory.

Student Support

Students who demonstrate slow progress will be supported as required. Students can seek support at any time by discussing their needs with the assessor or support staff at The Business School Pty Ltd. Students may request extensions of time to complete all required assignments and assessment tasks and this is to be discussed with the trainer/assessor during each tutorial

How will the course be assessed?

The methods of assessment include:

  • Underpinning knowledge
  • Case scenarios
  • Practical assessment

Completed and submitted work will be assessed within seven (7) working days and feedback provided to the student as soon as possible thereafter. Where a student’s work is assessed to be unsatisfactory he/she will be provided with additional advice, coaching or tutoring and the opportunity to re-submit the work with a view to having it assessed as satisfactory.

Feedback and information regarding the student’s competency, progress and study will be provided by the TBS trainer/assessor on a regular and ongoing basis.

What Resources will be provided?

  • Students are provided with:
  • Course introduction
  • Student study guide
  • Student study guide to include:
    • Additional research and reference sources
    • Recommended reading texts
    • Relevant websites
  • Assessment material

Can I get credit for previous life or work experience?

You may be able to apply for Recognition of Prior Learning (RPL), Credit Transfer or National Recognition. See the Student Handbook for further information or contact us. The procedure is the same for all qualifications we offer.

Pathways

  • BSB50215 Diploma of Business

Credit Linking and Articulation Agreements

Southern Cross University AQF Vocational Qualification Credit Linkage arrangements

4 units (48 credit points or 16% of the course) for:

  • Bachelor of Arts (3007099) CRICOS Code: 016183A
  • Bachelor of Psychological Science (3007244) CRICOS Code 071464B
  • Bachelor of Art and Design (3007160) CRICOS Code: 096003C
  • Bachelor of Digital Media and Communications (3007084) CRICOS Code 091527D

Each qualification, unit of competency or accredited course offered by The Business School Pty Ltd has a specific course/unit fee. The course fee is the maximum fee that may be charged to the student for his/her selected training program.

It is TBS’s policy that the course/unit fee will be all-inclusive. Students will not be ‘surprised’ by unexpected requirements, fees or expenses.

Where additional resources normally associated with a program of study are required (for example; reference material, research documents, own computer) the student will be clearly advised of exactly what is required in the student study guide for that program.

Program fees are:

Qualification:

  • BSB40215 Certificate IV in Business-$2700
  • BSB40215 Certificate IV in Business RPL-$1350

RPL Fees are 50% of the full course fees or by negotiation prior to acceptance. Please refer to our website tbs.edu.au

RPL Fees will be invoiced for the full amount and must be paid in full unless payment terms have been negotiated with Students.

GAP training fees will be charged on a case by case basis subject to the lack of or additional evidence requirements. Any gap training students will be provided prior to enrolment of the additional Units, the fees and cost associated with this and will be negotiated with the students. The course fee is the maximum fee that may be charged to the student for his/her selected training program.

Payment required in advance for full course fees. (Does not Include RPL)
A deposit of 20% of the total course fee is required from each student upon enrolment and the balance of fees are to be paid in two (2) equal instalments of 40% each.  Instalment one is due within six (6) weeks of the first course date and Instalment two is due six (6) weeks after Instalment one.  Invoices to be generated to student with all payment schedules listed.

Enrolment fee
No enrolment fee is applicable.

Withdrawal fee
No withdrawal fee is applicable.

Re-submit fee
No re-submit fee applies.

Re-assessment fee
No re-assessment fee applies.

Produce partial completion statement of attainment
No fee applies to produce a statement of attainment when the student has partially completed the training program and must withdraw.

Re-print certification
Where the student requests a new copy of his / her certification, the following fees apply:

  • Statement of attainment $25.00+GST
  • Qualification (with academic transcript) $40.00+GST

Payment Options
Payment can be made via:

  • Electronic funds transfer
  • Cash
  • Cheque only by prior arrangement

Fees must be paid by the due date agreed. This will be clearly stated prior to your enrolment.

No awards will be issued unless full fees have been paid.

GST
All Nationally Recognised Qualifications, Accredited Courses and Units of Competency delivered by The Business School Pty Ltd are GST-Free in accordance with the Australian Taxation Office GST Rulings GSTR 2000/27, GSTR 2001/1 and GSTR 2003/1.

Payment Receipts
A tax invoice/receipt will be issued for all payments.

Contact Us
Suite 9-11, Level 2,
95-97 Grafton Street
Bondi Junction NSW 2022
Phone: 02 9167 3960
Email: admin@tbs.edu.au

Receiving Payments

Fees paid in advance FOR FULL COURSE OR UNIT ENROLMENT FEES ONLY (DOES NOT INCLUDE RPL FEES.)

A deposit of 20% of the total course fee is required from each student upon enrolment. The deposit will be made into The Business School Pty Ltd.’s No 2 account. And transferred to the No 1 account (operating account) at the commencement of training.

Contractual agreement

Students who enrol in a training program or RPL application with The Business School Pty Ltd should be aware that they are entering into a contractual agreement. With a view to ensuring all students are fully aware of their rights and obligations, The Business School Pty Ltd will design agreements, enrolment forms, service agreements or similar using a logical format and simple English. This may include, but is not limited to:

  • Wording that allows the perspective student to know what he / she is agreeing to
  • Clearly explained disclaimers
  • No misleading or deceptive behaviour
  • No actions, omissions or dialogue (written or verbal) that may force or coerce the student
  • Fair dealings for disadvantaged students

Other Information

Should you require any further information or wish to enrol, please don’t hesitate to contact us by email at admin@tbs.au or via telephone at 02 9167 3960.

Other Information

Should you require any further information or wish to enrol, please don’t hesitate to contact us by email at admin@tbs.edu.au or via telephone at 02 9167 3960.

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Certificate IV in Business

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Corporate Enrolments

The Business School Pty Ltd has the capability to deliver nationally and dependent upon a client’s request, training may be delivered at in-house venues or for hire training venues that are fully compliant with Occupational Health and Safety/Work, Health and Safety standards and conducive to learning.  Please contact our office for more information on delivery arrangements.

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Certificate IV in Business

Get your skills or experience recognised with The Business School’s Recognition of Prior Learning process.

Recognition of Prior Learning (RPL) is an assessment process that assesses an individual’s formal, non-formal and informal learning to determine the extent to which that individual has achieved the required learning outcomes, competency outcomes, or standards for entry to, and / or partial or total completion of a VET qualification.

Students who believe they have already obtained current skills and knowledge that would otherwise be covered in the qualification / unit of competency for which they intend to attain, should apply for RPL at the time of enrolment. The student’s skills and knowledge will be assessed and validated, and where appropriate, units of competency acknowledged and face-to-face training reduced.

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